Phishing & Incident Reporting

How to Report Phishing Emails or Suspicious Messages

Kathy Ding
Kathy Ding
  • Updated

What to Do If You Receive a Phishing Email on Your Work Account

At Willcox & Savage IT Support, protecting your information and our firm's network security is a top priority. If you receive a phishing email or any suspicious message on your work account, please follow these important steps to safeguard your data and help us respond promptly.

1. Do Not Interact with the Suspicious Email

Avoid clicking on any links or downloading attachments included in the suspicious message. These may contain malware or lead to fraudulent websites designed to compromise your account.

2. Report the Email Immediately

Forward the suspicious email to our dedicated security team at [Insert dedicated security team email address] or use the “Report Phishing” option if available in your email client. Prompt reporting helps our IT team investigate and mitigate any threats quickly.

3. Delete the Suspicious Email

Once reported, delete the email from your inbox to avoid accidental interaction in the future.

Why Reporting Matters

By staying vigilant and promptly reporting phishing attempts, you help maintain the security and integrity of Willcox & Savage’s IT environment. Our team can then take the necessary actions to protect your account and the entire firm from cyber threats.

If you have any questions or need further assistance regarding suspicious emails, please contact the IT helpdesk at [Insert IT helpdesk contact information]

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